Consulting

Drive outcomes and results with nationally-recognized experts guiding the way.

Our nationally-recognized senior care and long-term care consultants can help you maintain a financially healthy organization, bounce back from a difficult survey, improve the quality of your clinical systems, implement successful marketing systems and processes and much more.

Our consultants have worked in key leadership roles in a variety of long-term care and healthcare settings, including nursing homes, independent living, CCRCs, hospice, home healthcare and more.

With hands-on knowledge of regulations, reimbursement rules and facility operations, our consultants have operated facilities, developed innovative programs and repositioned facilities in the market. This extensive experience gives our consultants the ability to understand challenges and opportunities facing you.

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Consulting Services

Our senior care and long-term care consulting services include:

  • Financial and Operational Assessment – We’ll review and audit the core operational systems that directly impact your cash flow and net operating income and provide actionable recommendations to improve your bottom line.
  • Clinical Reimbursement – Our MDS and RUG experts will assess your organization’s performance and identify opportunities to enhance both financial and clinical outcomes.
  • Mock Surveys – Rebound from a difficult CMS survey with a quality systems audit, mock survey, and quality training and consultations.
  • QAPI Consulting Services – Develop and implement a Quality Assurance and Performance Improvement program for your nursing home or healthcare organization with the help of our certified QAPI trainer.
  • Marketing Consulting – Our sales and marketing consultants help senior living and long-term care organizations increase referrals, optimize census and build market share through marketing plans, census development, mystery shopping, sales team training, and other proven methods.
  • EMR Implementation and Consulting – Our experienced Electronic Medical Records specialists provide training and support as well as expertise with system selection, implementation, reconfiguration and more.
  • Compensation Consulting – Our consultants provide practical solutions for developing and managing the compensation and reward system best-suited for your organization.
  • Nutritional and Dining Services – Our registered dietitian consultants have decades of experience in clinical and nutrition and food service management in long-term care and healthcare facilities.
  • Interim Leadership – When there is an immediate need of leadership in addition to expertise, turn to LeaderStat’s pool of experienced healthcare executives and managers to keep things running smoothly.
  • Customized Engagements – Different healthcare organizations have different needs. We have a team of nationally recognized consultants who are experts at addressing each client’s unique operational, financial and clinical challenges.

Meet the Consultants

Cyndi Taplin – Director of Consulting

Cyndi Taplin – Director of Consulting

Teresa Remy – Director of Clinical Services

Teresa Remy – Director of Clinical Services

Scott Heichel – Director of Clinical Reimbursement

Scott Heichel – Director of Clinical Reimbursement

 

Judy Vogel – RN Consultant

Judy Vogel – RN Consultant

Andee Koczak – Registered Dietitian Consultant

Andee Koczak – Registered Dietitian Consultant

Kelly Schroer – Medical Records Consultant

 

Measurable Outcomes

Finding the Big Opportunities
Recently, we conducted a comprehensive assessment of a large senior care campus. Our report included actionable recommendations for operational improvement strategies.

As a result of this analysis, we identified a potential $1.3 million enhancement opportunity during a one-year period. Our recommendations included revenue-generation options and various cost-saving steps.

 

Consulting Client Testimonials

  •  

    She is the VERY BEST I have ever worked with as a consultant in the 35 years I have been in LTC. She is thorough, accommodating, an excellent teacher, an exceptional leader, mentor, person…I cannot say enough good.

    - Nursing Home Administrator
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    LeaderStat has been a major contributor to quality outcomes enjoyed at our skilled nursing facility. We have relied on LeaderStat for assessment and analysis, process review, audits around MDS systems, charting and financial processes, as well as for training. We have achieved measurable quality, such as the American Health Care Silver Award.

    - Nursing Home Administrator
  •  

    The expectations are high, but everyone is so engaged that it makes exceeding expectations both easy and enjoyable!

    - Admissions and Marketing Director
  •  

    I thought the seminar was very educational. She really knew how to excite us! I really enjoyed the hands-on exercises to help understand how we all remedy different scenarios.

    - Regional Sales and Marketing Director
  •  

    We’ve made it a point to use LeaderStat because they continue to meet our expectations and are available when needed. They are flexible and responsive and their consultants are a pleasure to work with.

    - Director, Healthcare Accounting Practice
  •  

    It’s incredible that I have a ‘guru’ like you only an email away! I am so appreciative!

    - MDS Coordinator
  •  

    He helped our staff with education and guidance to remove obstacles that we were encountering in the daily delivery of nursing and therapy services. His method of communication was very effective with all staff. In the end, residents, staff and our organization as a whole all benefited from his wisdom and talent.

    - CFO, Not-for-Profit SNF
  •  

    “We have been using the LeaderStat consultant for medical record consulting services for many years. I have found her knowledge and service to be a valuable resource. Her medical record audits have been instrumental in identifying areas for improvement in survey preparation. In addition, she provided ICD-10 training that paved the way for a smooth transition to ICD-10.”

    - Nursing Home Administrator

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