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Everything You Need to Know About Dietary Managers

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Certified Dietary Manager Job Description

Blog Banners (71)Dietary management professionals are responsible for a variety of tasks. In short, these specially-trained individuals are responsible for all daily operations of the food service department. If they are working in a healthcare setting, they will juggle administrative and operational duties while utilizing their nutrition therapy education to provide safe, quality meals for patients and residents, and taking into account specific dietary restrictions (e.g., if someone has difficulty chewing or swallowing due to a stroke or dental issues, they will likely be placed on a mechanical soft diet or a pureed diet).

Regardless of where they work, dietary managers ensure that food quality and safety laws are being met round-the-clock, all while adhering to employer-specific policies, state, and federal regulations.

Dietary Manager Job Titles

Depending on the setting, dietary managers can have a variety of job titles, such as:

  • Certified Dietary Manager (CDM, CFPP)
  • Food Protection Manager
  • Dietary Manager

Other job titles that you might see in a clinical setting include:

  • Nutrition Services Director
  • Clinical Nutrition Manager
  • Director of Dietary Services

Certified Dietary Manager Job Requirements

The job duties of a Certified Dietary Manager can include, but are not limited to:

  • Coordinating the facility’s food service program
  • Hiring, training, and supervising all food service employees
  • Adhering to nutritional guidelines, policies, and food service budget
  • Maintaining appropriate food inventory
  • Ordering and preparing food
  • Having in-depth knowledge of food safety laws
  • Ensuring compliance with Hazard Analysis and Critical Control Points (HACCP), local health department regulations, and employer/facility policies and procedures
  • Maintaining food quality control
  • Demonstrating a thorough understanding of foodborne pathogens, cross-contamination and allergen management
  • Attending food service committee/advisory meetings and distributing food committee meeting minutes  
  • Nutrition documentation, including assessments and care plans in healthcare settings
  • Audits of kitchen sanitation, temperature logs, and infection control procedures
  • Designing and implementing menus
  • Coordinating food service for special events and activities

In addition to completing the above daily job duties, a successful dietary manager should have excellent communication skills and leadership skills. To help ensure seamless daily operations, a dietary management professional should communicate with all nutrition services staff, especially in delivering clear verbal and written communication (such as protocols for food safety).

A stellar dietary manager will communicate effectively while working in conjunction with the on-site Registered Dietitian (RD), if applicable, so that everyone understands their roles and expectations, ultimately leading to safe and efficient service.

Because of the fast-paced environment, Certified Dietary Managers must have exceptional time management skills, especially when working at a large facility like a hospital where there are set mealtimes with a large amount of guests. 

CDM Education and Credentials

To be eligible for hire as a Certified Dietary Manager, completion of a two-year or four-year food service program is required. This program should be accredited, meaning that it has been approved by the Association of Nutrition and Foodservice Professionals (ANFP).

CDM Exam
After program completion, dietary professionals must pass the Certified Dietary Manager credentialing exam. Exam scheduling is done through PSI, which can be done online or via phone call. Each indivi
dual is allotted 180 minutes, or three hours, to answer 160 multiple choice questions.

The CDM credentialing exam covers five competency areas as well as specific tasks, such as nutrition documentation, communicating with the healthcare team, routine nutrition screening, medical nutrition therapy, sanitation, and more.

According to the Certifying Board of Dietary Managers (CBDM), on average, about 75% of candidates pass the exam on their first attempt. Dietary managers earn their CDM, CFPP (Certified Dietary Manager, Certified Food Protection Professional) credential after passing the in-person exam at a test center. More than 300 test centers are available throughout the United States.

Is a CDM the same as a Dietary Manager?
It’s important to know that not all individuals who hold the job title of “Dietary Manager” have the CDM, CFPP credential. Once someone earns their credential, they should update their resume to reflect this so employers understand that they qualify for CDM, CFPP positions, rather than just dietary manager positions. 

Other Dietary Credentials
Employers may also require that CDMs hold a ServSafe certification as a Food Protection Manager. The ServSafe exam is a multiple-choice test and upon successful completion, it is good for either three years or five years (varies by state and employer). The passing score for the ServSafe exam is 70% or higher, which means individuals answered at least 56 out of the 80 questions correctly.

Job Outlook for Dietary Managers

The outlook for dietary manager jobs is good! 

Typically, Dietary Managers and CDMs will serve as the Director of Food and Nutrition Services in healthcare settings like hospitals or long-term care (LTC). When working in a healthcare setting, a dietary manager can expect to coordinate directly with a Registered Dietitian and speech therapist to accommodate patients and residents. Additionally, CDMs might pursue careers in restaurants, cafeterias (for example, in dining halls at colleges or universities), or correctional facilities.

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According to the U.S. Bureau of Labor Statistics (BLS), the median annual salary for food service managers was $63,000+ as of May 2023, which breaks down to about $30/hour. Of course, this will vary by state and setting. 

Additionally, BLS notes that about 39,600 openings for food service managers are projected each year, on average, from 2022 to 2032.

According to Glassdoor, as of June 2024, the average salary range for a dietary manager in the United States is $54,966. This includes positions across all industries 
CDM Salary June 2024
Did you know that dietary managers are in-demand for interim or contract work? If you are open to short-term travel, consider packing your bags and heading to the west coast or east coast. As of 2024, the states where Certified Dietary Managers earn the highest salaries are California, New Hampshire, and Washington.

Job Hunter Resources

Still have questions about the job duties of a CDM? The Certifying Board of Dietary Managers (CBDM) has a sample job description that includes business operations management, foodservice management, sanitation and food safety, nutrition, personnel management, general knowledge and skills, education requirements and physical demands.

Additionally, individuals can download the CDM Scope of Practice PDF here.

Continuing Education (CEs) for Certified Dietary Managers
Dietary professionals who hold the CDM, CFPP credential must pay an annual renewal fee (due August 31 every year) and complete 45 hours of CEs every three years. It’s important to note that of these 45 continuing education credits, nine hours in Sanitation and Safety are required, as well as one CE on Professional Ethics.

Certified Dietary Managers should report their CE hours by uploading the required documentation for each CE activity. CEs must be at least 30 minutes long. Log in at www.ANFPonline.org to self-report continuing education and upload the required documentation.

📌Need a complete guide on CDM, CFPP Recertification? Download the free PDF here.

LeaderStat helps the nation’s top long-term care and senior living organizations fill dietary manager positions. Our senior living industry recruiters can be an invaluable resource to help you find the right dietary management job, including interim and permanent roles for Certified Dietary Managers (CDMs) and Food Services Directors.

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